Privacy Policy

Last Updated: January 2025

At EchoWhistle, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We believe that your journey to inner peace should be supported by complete transparency about how we handle your data.

1. Information We Collect

Personal Information

When you interact with EchoWhistle, we may collect personal information that you voluntarily provide to us, including:

  • Full name and contact information (email address, phone number)
  • Meditation experience level and personal goals
  • Account credentials if you create a profile
  • Communications you send to us through contact forms or email
  • Feedback, testimonials, or reviews you provide

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system information
  • Pages visited and time spent on our website
  • Referring website information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing personalized meditation guidance and mindfulness resources
  • Responding to your inquiries and providing customer support
  • Sending you relevant content, updates, and newsletters (with your consent)
  • Improving our website functionality and user experience
  • Analyzing usage patterns to enhance our services
  • Ensuring the security and integrity of our platform
  • Complying with legal obligations and protecting our rights

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing services (these providers are bound by confidentiality agreements)
  • Legal Requirements: When required by law, court order, or to protect our rights, property, or safety
  • Business Transfers: In connection with any merger, acquisition, or sale of assets (with prior notice)
  • Consent: When you have given explicit consent for specific sharing purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Secure data storage and backup systems
  • Staff training on data protection best practices

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. For detailed information about our cookie usage, please refer to our Cookie Policy.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your data in a structured format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request restriction of processing in certain circumstances

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Your privacy is sacred to us, just like your journey to inner peace. We are committed to protecting your personal information and being transparent about our practices. Thank you for trusting EchoWhistle with your mindfulness journey.